Welcome to the Quick Start Guide
The step by step guide to joining your virtual legal proceeding is below
Step 1: Devices and Browsers
Joining from a Computer
To join from a computer, Google Chrome and Microsoft Edge are required.
Note: a computer includes Mac and Windows devices
Joining from a Mobile Device
We also support mobile devices such as Android and iOS
Note: Android devices will work through Google Chrome
Step 2: Joining a Proceeding
Creating an Account
Joining by email invitation
Click the “Join Deposition” link in the invite email. You will need to create an account and sign in.
Video showing how to join from email
Joining by sharable link
Open the link in a supported browser. You may then create an account and sign in.
Joining as a Guest
The “Join as Guest” option is only available when joining by sharable link, and requires a first and last name.
Note: guest accounts will not allow the uploading or sharing of exhibits.
Note: Once inside the room you can still create an account for exhibit upload without leaving the room, select “create an account” in the top right of the deposition room to do so.
Step 3: Browser Permissions and Pre-call Room
Granting Browser Permissions
Prior to entering the proceeding, a prompt will pop-up requesting permission to access your camera and microphone. Grant access by clicking allow.
The Pre-call Room
The pre-call room allows you to preview your video, change video sources, check your microphone, change microphone sources, and check that all permissions have been granted before joining the proceeding room.
NEED MORE HELP?
Thank you for viewing our quick start guide, for technical support please call 919-925-3300. If you have a scheduling concern or other, non technical issue, please reach out to your court reporting firm directly.
Our publicly available knowledge base provides step by step instructions and solutions to the most common remote proceeding issues.